I do a lot of photographic editing and often use the thumbnail previews in Windows Explorer folders in Windows XP and Windows 2000 to identify images. However, I can no longer view thumbnail preview images for certain graphic file types in Windows Explorer folder windows. For example, I can't preview JPEG (.jpg and .jpeg) and .gif files, but .bmp and other graphic file formats display thumbnail previews correctly. I've used the Windows Explorer Tools\Folder Options menu option to restore the default settings for the folders, but that didn't help. What can I do to fix the problem?

I bet that you recently uninstalled Microsoft Photo Editor from Microsoft Office (XP, Win2K, or Windows 97) or perhaps uninstalled and reinstalled Office without including Photo Editor in the reinstallation process. In either case, you've lost your association between JPEG and .gif files and the now-missing Photo Editor application. To address the problem, you need to manually associate JPEG and .gif files with Microsoft Paint by editing the registry. Because this problem can occur with other graphic file types such as .bmp, I will make my explanation general.

To edit the registry data, you must navigate to the following registry location associated with each file type

HKEY_CLASSES_ROOT\file_extShellEx\{BB2E617C-0920-11d1-9A0B-00C04FC2D6C1}

where file_ext is the extension for the graphic file type in question (e.g., .bmp, .gif, .jpg, .jpeg).

In many cases, you might find that the ShellEx and/or {BB2E6...} subkeys don't exist. If so, you need to create them. Next, you must make sure that the value of the {BB2E6...} subkey is set to exactly the following data: {7376D660-C583-11d0-A3A5-00C04FD706EC}, which Figure 2 shows.

After you complete these steps for each graphic file type, you should be able to again correctly view graphic thumbnail previews. When you verify these settings or make changes, remember that JPEG files have three possible extensions by default: .jpe, .jpg, and .jpeg.

Because this problem occurs frequently on my systems, I've created a registry settings (.reg) file, which Listing 1 shows, that I can double-click to reenter the required data into the registry to repair any problems with my primary graphic file types. For me, those primary graphic file types are .bmp, .gif, .jpe, .jpg, .jpeg, and .wmf files. However, the .reg file also resets .art, .dib, .jfif, and .png file associations.

One final tip: When I use this file on my systems, I find that a .jpe class typically has the same subkey structure and values that you're manually creating with the steps I've outlined above. If this situation is true on your system, you could use copy and paste functions to copy the subkey and value to the .jpg class key to avoid mistyping these values.

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Reader Comments

For a long time I have been trying to figure out why my thumbnails have not been displaying. I checked this out at numerous websites including Microsoft's site. All to no avail. Yesterday, I was looking at briansbuzz.com and found your site. Your article #37752 answered my questions and I employed the fix and now my thumbnail views are back!! Thank you very much for this help. I had just about given up. Good luck to your publication.

John Clark

My thumbnails disappeared with upgrade to O2K. I followed the directions and it worked wonderfully. Thumbnails are back. Thanks. The only hitch was that the web page with instructions did not display completely and key/Data was hidden by a graphic. Solved that by View Source.

Omar

This disappearing act happen to me about six months ago and your fix helped me recover then. Then again, a few days ago, and couldn't remember where I had stored the little program that was written to do a 1 click restore. I did the registry entries and everything is OK with the world. . . thank you kindly.

Terry McArthur

I appreciate your advice on the thumbnail problem. I too had installed Office 2K then had incurable problems generating thumbnails for my image folders. I solved it by selectively reinstalling Microsoft photo editor from the Office 2K CD. Thumbnails now work perfectly. Thanks.

Lee

I have tried everthing on this board and nothing has worked for getting back my thumbnails. I have removed and reinstalled both office 97 and office XP and stillnothing. I have tried the fix in the registry and it doesn't do anything either. I used to have the microsoft photo editor on here but I do not know what program added it. I thoughtis was MSoffice 97 but it didn't show up after the installation. I am running Windows 2000. Is that where it resides?

Please Help!!!

Tom

A quick fix that I did was just rename the JEPG HKEY JPG,and the thumbnails are back

Out of thousands of pictures that I have on my drive there is not on JPEG. It's a simple fix that works. Then you have time to work on a new JPEJ HKEY

It's very simple for a guy that doesn't want to really get deep into making new keys etc.

Tom

I have been hunting for a resolution to this problem for months. Seems many people are having this problem, cause there are tons of discussion topics running around about it. None of the other fixes worked for me. THIS ONE WORKS! Thanks a million!!

Robbie Starr

Thanks for publishing Sean Daily's "Ensure Graphics Files Display Previews and Thumbnails Correctly" (March 2003, http://www.winnetmag.com, InstantDoc ID 37752). I have agonized for some time about why my thumbnail view just went away. I thought its disappearance might be related to my removing and reinstalling Microsoft FrontPage 2002. I didn't know why or what to do about it. I followed your instructions in the article and my thumbnail view is back.

John Clark

I was recently upgraded to Office 2000 at work and my thunbnail views disappeared. I called our computer support center and they were no help after a week. I did a google search and found your article. Once I found out how to get to the registry data (run:regdata) I was able to figure it out based on your description and voila, I have thumbnails again. Thanks a lot!!

Steve Schmude

Okay Sean, you're my new best friend! Worked like a charm, had done everthing under the sun EXCEPT a search on words "thumbnails" and "problem." There you were with the solution! You da Bomb, my man! THANK YOU! THANK YOU! THANK YOU! I am DELIGHTED.

Charmaine Smith Ladd

I noticed the problem with my thumbnails, searched around on google for a while (10 min) and found your solution. Worked really well--Thank You for posting !

Michael Shick

FANTASTIC ! ! ! This should be publicized widely. Great site. Finally found something that would correctly address this issue.

Bob

Thanks for the post. Worked great!

Eric ORiley

Im having this same kind of issue on windows xp after having an issue installing winamp. I can no longer see my thumbnails of my .wmv files that used to open with windows media player, but after installing win amp got connected to that as the default program. I uninstalled winamp and now i can no longer see thumbnails of .wmv files. I'm looking for a fix like this .jpg fix for .wmv files.

PureEvil

Excellent!! I spent ages on the web until I found this site which is the only one that gave me the information I needed to solve this annoying problem

Great

Dave palmer

David palmer

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