To obtain Exchange-related functionality in the Active Directory Users and Computers snap-in, you must install the Exchange System Manager (ESM) snap-in on your workstation because ESM installs the necessary extension DLLs for Active Directory Users and Computers. This operation is analogous to the Exchange Server 5.5 requirement that you install Microsoft Exchange Administrator on machines on which you want to run the Exchange-aware versions of Windows NT Backup or User Manager for Domains.

We have a mixed environment of Macintosh and Windows clients using Microsoft Outlook on our Exchange Server system. Windows users get warnings when their password is about to expire, but Mac users don't. Do you know how to make Mac Outlook aware of password expiration?

This omission is a longstanding irritation to people who use anything other than Win32 Outlook. Outlook versions exist for Windows 3.x and Mac and for a variety of POP3 and IMAP4 clients that can use Exchange, but none of these versions receive advance warning of password expiration.

The Microsoft BackOffice Resource Kit (BORK) includes the Password Expiration Warning Application (PEWA) tool. PEWA scans the domain, looking for accounts whose passwords are about to expire. The tool then searches the Global Address List (GAL) to find matching mailboxes and sends a warning message to any user whose password is about to expire. This tool lets Mac, UNIX, and even Windows 3.1 users receive password warnings. However, the bad news is that Win32 Outlook users receive two warnings: one from Outlook and one in their Inbox from PEWA.

How do I customize the default SMTP address that Exchange 2000 Server generates for new accounts?

Exchange 2000 uses recipient policies to generate addresses. This feature is helpful—assuming you know how to use it—because you can define multiple policies that implement exactly the set of addresses you want defined. By default, the recipient policy generates an address based on the account name. If Joe User's account name is juser, his default SMTP address will be juser@domain. To change this default address format, you can use some specifiers that force the address generator to use a particular format, as Table 1 shows. You can also use a number with the specifiers to define how many characters of a name you want to use. For example, a specifier of %1g%s gives you one letter of the first name, followed by the last name (e.g., PRobichaux, GBush); %g%1s gives you PaulR and GeorgeB.

Our Exchange Server 5.5 system has recently begun logging event ID 201, which claims that we don't have enough Exchange Client Access Licenses (CALs), even though we do. How can I stop this event from appearing?

This problem occurs because Exchange 5.5 can use the License Manager to track the number of licenses you think you have versus the number in use. Sometimes, however, the License Manager is wrong, typically because Exchange clients might have multiple concurrent logons. Multiple logons can occur by design, but apparently no one told the licensing developers that fact. Anyway, Microsoft recommends using the License Manager application to verify that you have the correct number of licenses. My preferred alternative is to just stop the License Manager service and make sure that I have the correct number of licenses by the old-fashioned manual method of counting noses.

We use a RAS dial-up connection through the Internet Mail Service (IMS) to our ISP. I've noticed several huge files in the \exchsrvr\mcdata\log directory. Can we delete or shrink these files?

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