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August 19, 2003 12:00 AM

Dealing with a Task-Pad Error

SQL Server Pro
InstantDoc ID #39718

I regularly get an annoying error message from Enterprise Manager when I try to view database information through the Task Pad view. Figure 1 shows the dialog box that displays the error message. When I click Yes or No, Enterprise Manager continues but doesn't display the information in the Task Pad view. I've searched the Microsoft Knowledge Base but haven't found any information about this error message. How can I get the Task Pad view to work correctly?

I don't have a solution for the underlying bug, but I do know a workaround. After you receive the error message, select Large Icons from the View drop-down menu, then switch back to Task Pad. Voila! I don't know why this fixes the problem or how to predict when you'll get the error message again, but this trick gets the Task Pad view to display. Thanks to Kimberly Tripp for sharing this workaround.



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Comments
  • rkatwood
    8 years ago
    Oct 19, 2004

    I already know that toggling to another view and then back to the taskpad will make it go away... I want to know why I get the error and how to resolve the problem. Not exactly a big fix!

  • Ron Eureka
    9 years ago
    Sep 17, 2003

    Actually ... I have IE 6.0 on XP and still get that error. However, I found a similar workaround in seconds, as the other person commented. And another DBA and at least one developer in our shop gets it too, so I can't believe it didn't rear its head during testing. Inexcusable, IMHO.

  • Svetlana Golovko
    9 years ago
    Aug 28, 2003

    The best way to make the Task Pad view work correctly is to install Internet Exlorer (IE) 6.0. You won't have this error anymore.

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