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March 18, 2010 01:00 PM

Q. Is it true that Microsoft products are only supported for five years?

Windows IT Pro
InstantDoc ID #104628

A. Yes and no. For Microsoft business and developer solutions, mainstream support is five years, which includes support for change requests, security updates, non-security hotfixes, and complementary and paid support. After five years, an additional five years of extended support is offered, which includes only paid support and security updates (although non-security hotfixes can be available through an extended hotfix support agreement). For consumer, hardware, and multimedia products, there' just the five years of support, with no options for extended support.

For more information, check out this Microsoft site.



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