At the Cendian Corporation, a chemical logistics provider, the business intelligence (BI) group I work with gives users throughout the company the information they need to make better decisions. So my solution covers a variety of end-user needs, such as financial reporting and accrual determination, margin analysis across shipping lanes, and delivery reliability tracking. My company employs 300 people, 125 of which are active Cognos BI users. My group also supports users who access data directly...