The biggest IT resource allocation mistake an IT manager can make is to commit too many resources to relatively unimportant areas, thus underpowering crucial IT operations. How do you know if your resource allocation is appropriate, much less optimally tuned? Well, sometimes wisdom comes from unexpected sources. You probably wouldn't think that a 19 ^th century Italian economist and a 20 ^th century American management theorist could revolutionize IT resource allocation, but if their names are Vilfredo Pareto and Joseph M. Juran, they can.

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