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September 19, 2001 12:00 AM

Troubleshooting a SQL Server 2000 Installation Error Message

SQL Server Pro
InstantDoc ID #21895

I'm trying to install a SQL Server 2000 client image from the network drive, but I keep getting the error message

A previous program installation created pending file operations
on the installation machine. You must restart the computer before
running setup.

My machine had SQL Server 7.0 installed, so I removed it, but the problem persisted. I restarted my machine many times, checked the registry for a pending file entry, and searched the local drive for a pending file, but I still haven't found the solution. Do you have any ideas?

SQL Server issues this error message when Setup detects that some files need updating and that the registry has operations pending to update those files on the next reboot. You can see this scenario in the registry key HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SessionManager\pendingfilerenameoperations. One way to eliminate this error message is to delete the registry's pending file rename or delete keys. Note that deleting either of these keys might prevent a necessary file update from occurring, perhaps causing an incomplete operation. Renaming the keys might be safer; then, you can restore the names after your SQL Server installation is complete.



ARTICLE TOOLS

Comments
  • Anonymous User
    7 years ago
    Sep 08, 2005

    I tried it, but I still get the message

  • Anonymous User
    7 years ago
    Aug 01, 2005

    Worked great! Wonder why this isn't on MS KB?

  • Anonymous User
    7 years ago
    Jun 14, 2005

    thanks a lot. Solved my problem!!

  • Anonymous User
    7 years ago
    May 22, 2005

    Great!!!!! Worked like a charm

  • Anonymous User
    7 years ago
    Feb 23, 2005

    very helpful, googled it right up

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