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December 22, 2008 12:00 AM

Endpoint-Protection Products

Find the best security technology to thwart intruders on your network clients
Windows IT Pro
InstantDoc ID #100811
Executive Summary: We compare ESET Smart Security: Business Edition, McAfee Total Protection Service–Advanced, Sophos Endpoint Security and Control 8, Symantec Endpoint Protection 11.0, and AVG Internet Security Network Edition 8.0. All five products feature antivirus software, antispyware agents, anti-rootkit scanning tools, client firewalls, web scanning engines, and email scanners.

Endpoint-protection products incorporate various technologies that monitor common ways in which intruders can compromise your computer system’s functioning and information privacy. Such products include antivirus software, anti-rootkit–scanning tools, client firewalls, and email scanners. (See the web-exclusive sidebar, “Types of Endpoint Protection Products, for a basic explanation of these product types.) I review a sampling of five endpoint-protection products that incorporate these features to help you get decide what will best protect your system.

ESET Smart Security Business Edition
ESET Smart Security Business Edition includes antispam and firewall features in addition to those found in the company’s flagship ESET NOD32 Antivirus. Smart Security Business Edition features remote administration, local update mirroring (which lets local systems get updates from local systems, reducing Internet traffic and the load on the vendor’s servers), and the ability to install the product on both servers and workstations protected by Smart Security.

Smart Security Business Edition comprises four installable components. Smart Security is the antivirus, antispam, and firewall client piece that protects servers and workstations. ESET Remote Access Server communicates with client systems, collecting status information and coordinating scan, update, and configuration requests. You can deploy one or a replicated hierarchy of remote access servers in various locations to suit your organizational structure. There’s a GUI console, ESET Remote Administrator Console, which Figure 1 shows, and finally, threat signature updates, which Smart Security systems can get directly from ESET company servers or from update mirrors that you can configure on Smart Security or Remote Access Server systems.

Smart Security stores configuration parameters in XML files that you create by using the ESET Configuration Editor. Although Smart Security’s components are highly configurable with dozens of parameters, the basic initial configuration pattern is simple.

I used the console to install Smart Security to Windows Vista and Windows XP systems. The console lets you browse the network, drag target systems to a list, select the appropriate installation configuration, and install. Updating a client configuration requires using the Configuration Editor to create or modify an XML configuration file. You apply the update to clients using an update task.

You can easily implement Smart Security’s user-defined groups. Each client can belong to several groups, and you can select a subset of systems to display via the console. Administrators can choose one of three ways to manage Smart Security’s firewall: automatic, based on ESET’s predefined rule set; interactive, in which you create a rule the first time you access a program or IP port; or policy-based, in which you configure the rule set to block undefined communications.

Likewise, you can configure three levels of action when Smart Security detects an infected file: Ask the user to choose an action, automatically take the action earmarked for that threat, or aggressively clean all infected files. Automatic actions don’t delete infected compressed archives that also contain uninfected files; the aggressive option does so.

ESET Smart Security Business Edition
PROS:
Easy-to-use console; management server can run on a workstation; update mirrors set up easily for users with satellite offices; provides many configuration options and XML-based config files
CONS:
Requires running an “update” job to apply configuration changes
RATING:
4 out of 5
PRICE:
$11.99 to $40.99 per endpoint, depending on quantity
RECOMMENDATION: Recommended for midsized-to-large organizations with satellite offices and mobile users because of its solid feature set and support.
CONTACT:
ESET • 619-876-5400 • www.eset.com

Smart Security is easy to install and configure. Some users will appreciate the layered configuration approach capability, which lets you create configuration files that affect only part of the full feature set. The lack of named-policy–based configuration makes more work for the administrator, but ESET will tackle that need in an upcoming release. Smart Security Business Edition is the ticket if you’re looking for an easy setup and support for multiple locations.

McAfee Total Protection Service–Advanced
McAfee Total Protection Service–Advanced includes the features of the standard version of Total Protection Service (server and client antivirus, antispam, and client firewall components, McAfee SiteAdvisor, and Outlook client email scanning) and adds licensing to use McAfee Secure Messaging Service for Small Business, which provides additional antivirus protection and spam filtering. You can manage the service using McAfee’s SecurityCenter website, shown in Figure 2, which sends weekly reports and gives you configuration tools and on-demand access to the status of your protected systems.

Protected clients communicate with the Network Operations Center to provide status information and download updates. A feature called Rumor Technology lets computers that lack a direct Internet connection get their updates from another Total Protection Service client. Designed particularly for small organizations or those without an IT infrastructure, this product offers an online tutorial that walks users through the client installation.

The McAfee Security Center status screen shows the number of clients running up-todate software and provides summaries of filtered email and license usage. Each client computer belongs to a nonhierarchical group, and each computer in a group takes on the configuration defined by the policy assigned to that set. The default policy performs on-access scanning for files (but not within archives), prompting users to action when it detects potential spyware, and lets users configure firewall rules. Total Protection Service automatically applies policy changes to every client in assigned groups at the next update interval.

McAfee Total Protection Service– Advanced
PROS:
Because product is a web service, it requires no onsite hardware; client installs via a web URL or an executable; relatively simple to deploy and administer
CONS: Limited configuration and reporting options
RATING:
4 out of 5
PRICE:
Starts at $52.48 per client for a one-year subscription or $78.71 for a two-year subscription RECOMMENDATION: I recommend this easyto- use product for organizations that have a limited IT infrastructure and uncomplicated protection requirements.
CONTACT: McAfee • 888-847-8766 • www.mcafee.com/us

I successfully used the browser/URL method to install Total Protection Service to Windows Vista and Windows XP systems. You can also add antivirus, firewall, and browser protection and choose a policy group for the system to join.

McAfee TPS–Advanced is easy to operate and manage. I recommend it for users who want centrally managed endpoint protection without the fuss of setting up a management infrastructure.

Sophos Endpoint Security and Control 8
Sophos Endpoint Security and Control 8 comprises the Sophos Antivirus engine, Sophos Client firewall, and Sophos Network Access Control (NAC). The Sophos Enterprise Console, which Figure 3 shows, and the Sophos NAC Console provide centralized endpoint management.

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Comments
  • Rob
    3 years ago
    Sep 21, 2009

    I didn't really see any testing of the security functions. Good information as far as it went, but I'd have preferred at least *some* level of testing beyond configuration and administration/reporting.

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