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Updated 5/14/2009 - Faxing is something that people are comfortable with; it is a familiar and trusted form of communication. The business that is able to capitalize on the benefits that fax servers can deliver will be able to gain significant advantages over companies that have not embraced the technology. In this eBook you'll learn how Fax servers can provide significant value over stand-alone fax machines, including cost reductions through fax machine elimination and telephone line consolidation, productivity improvements, paper wastage reduction, storage benefits and significant enhancements in compliance and accountability. Fax servers may also be integrated with multi-function printers (MFPs) to leverage a company’s MFP investment.
In any business scenario, an entity that can find a strategic business advantage will be more successful than one that just moves along and simply uses the technologies available, rather than taking advan-tage of those technologies. Fax server technology is rarely on the top of an IT professional’s list. There are other far more glamorous technologies that tend to catch their attention. But faxing is something that people are comfortable with; it is a familiar and trusted form of communication. The business that is able to capitalize on the benefits that fax servers can deliver will be able to gain significant advantages over companies that have not embraced the technology. With this eBook we have just scratched the surface of information available on network fax servers. Additional information on all of the areas we have touched on will be available from your fax server vendor of choice. You will find that not all fax server software is the same. Some will be targeted at only the small business while others cover the gamut from the small business to enterprise class deployment.
Chapter 1, "Fax Server Basics," gives you the basic information around what a fax server is, what it can do, and why you should consider implementing one in your environment. When you begin your evaluation process you should have the information in hand to work with vendors to deliver an appro-priate solution that fits your needs.
Chapter 2, "Faxing from the Desktop and Email Applications," describes how integrating network fax servers can improve the productivity for your end users and simplify the business process workflow.
Chapter 3, "Fax Integration with Back-office Applications," shows you areas where fax server technology can really become a competitive business advantage. Production fax is often thought of a cumbersome process; with the information in Chapter 3 you can see how it can simplify the process of getting information to your customers.
Chapter 4, "Fax Integration with MFPs," shows how organizations can save money and improve security by consolidating printing, copying, scanning and faxing functions on a common, centralized device.
Chapter 5, "Fax Document Processing: Routing, Capture and Storage," explains many of the features and business advantages of expanding your fax server into other areas of your enterprise.
Chapter 6, "Fax over IP," introduces FoIP technology and explains how it can be used to sim¬plify your faxing infrastructure.
Chapter 7, "Fax Server Role in Compliance, Disaster Recovery and Business Continuity," introduces fax concepts that can be used to address issues with regulatory compliance and high-availability fax servers. Many of these concepts look at issues that you might not have considered with your current faxing scheme.
Chapter 8, "Fax Server Deployment, Administration and Management," walks you through the features and functions that you should look for in a fax server solution.